Returns & Exchanges
At Cherry The Label, we want you to love your pieces, but if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all labels and hygiene seals remain intact to qualify for a refund.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Processing and Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing